Background Profiles Reviews

Background Profiles: Reviews and Client Testimonials

It seems that our most effective sales effort comes from our existing client base. We are pleased that our clients think enough of our efforts to recommend us to their peers. These positive reviews of Background Profiles continue to feed our desire to provide our clients with a culture of superior customer service.

Very satisfied with the services you provided

“Very satisfied with the services you provided in the past 5 years. It's always a pleasure to receive your completed reports in a timely manner. Your customer service team including your supervisors are second to none. Thank you!"
 

Erverton R. 

01/13/2017

5.0
2017-03-24T00:08:32+00:00

Erverton R. 

01/13/2017

“Very satisfied with the services you provided in the past 5 years. It's always a pleasure to receive your completed reports in a timely manner. Your customer service team including your supervisors are second to none. Thank you!"  

Appreciate the prompt emails when there is a question

"Appreciate the prompt emails when there is a question or issue with the request."

By Pat C

07/25/2017

5.0
2017-07-28T23:07:17+00:00

By Pat C

07/25/2017

"Appreciate the prompt emails when there is a question or issue with the request."

Like your service!

"I like your service and will be using it again in the near future."

Jawana S.

02/22/2017

4.0
2017-03-22T22:34:14+00:00

Jawana S.

02/22/2017

"I like your service and will be using it again in the near future."

Appreciate the prompt emails

"Appreciate the prompt emails when there is a question or issue with the request."

By Pat C.

07/07/2017

 

5.0
2017-07-26T19:34:30+00:00

By Pat C.

07/07/2017

 

Appreciate the prompt emails when there is a question or issue with the request.

Staff Extremely Prompt

"Staff extremely prompt with their responses, and very informative. It's been a pleasure working with everyone at Background Profiles, Inc."

Lisa H.

05/3/2017

5.0
2017-05-04T19:16:50+00:00

Lisa H.

05/3/2017

Lisa H. 05/3/2017

Impeccable Service

"Your service has been impeccable! We trust the validity of the information provided by your company. You have demonstrated and earned that trust since day one! Thank you for making my job easier.”

Government Contractor

Client since 1999

 

5.0
2017-03-14T13:44:51+00:00

Government Contractor

Client since 1999

 

"Your service has been impeccable! We trust the validity of the information provided by your company. You have demonstrated and earned that trust since day one! Thank you for making my job easier.”

Love the Ease of Use of the System

"I love the ease of use of the system and prompt response from the team."

Sonia G.

04/25/2017

5.0
2017-05-01T13:38:12+00:00

Sonia G.

04/25/2017

"I love the ease of use of the system and prompt response from the team."

Excellent Service

"I felt that the service we received was excellent. The staff I spoke with on the phone were professional, friendly and understood and responded to my issues quickly. Thank you."

Human Resource Personnel

Education Institution

5.0
2017-03-14T13:43:32+00:00

Human Resource Personnel

Education Institution

"I felt that the service we received was excellent. The staff I spoke with on the phone were professional, friendly and understood and responded to my issues quickly. Thank you."

Great Service!

"I sincerely appreciate the quick response time of all reports I submit. Even when I fail to click the correct buttons they quickly turn the reports around. Thanks to all for your great service!"

Heather C.

01/16/2017

5.0
2017-03-20T18:25:49+00:00

Heather C.

01/16/2017

"I sincerely appreciate the quick response time of all reports I submit. Even when I fail to click the correct buttons they quickly turn the reports around. Thanks to all for your great service!"

Expeditious and Professional

"You have made my day! Thank you so much to your staff for the expeditious and professional manner in which my request was handled. We were on a very tight deadline and your team made it possible for me to meet those targets."

Human Resources Executive

5.0
2017-03-14T23:34:03+00:00

Human Resources Executive

"You have made my day! Thank you so much to your staff for the expeditious and professional manner in which my request was handled. We were on a very tight deadline and your team made it possible for me to meet those targets."

Overall, very pleased.

"Overall, very pleased. DMV reports come back very quickly."

By Maryjane L.

05/05/2017

2017-05-30T19:52:57+00:00

By Maryjane L.

05/05/2017

"Overall, very pleased. DMV reports come back very quickly."

The Best!

"The best!"

Joel H.

02/24/2017

5.0
2017-03-22T23:00:13+00:00

Joel H.

02/24/2017

"The best!"

Reports timely

"I got my reports timely."

Louise D.

05/2/2017

4.0
2017-05-04T19:46:22+00:00

Louise D.

05/2/2017

Louise D. 05/2/2017

Friendly, knowledgeable and available

"I wanted to take a minute to compliment your staff on the job they do for us. They are friendly, knowledgeable, helpful, and most of all available. I don’t usually have problems when dealing with your company but the few times a problem arose, I was able to get in touch with my team leader who had the authority to take care of it promptly. That’s refreshing! It's one of the reasons I have never looked elsewhere for my background checks."

V.P. Human Resources

Transportation Company, Client since 03/2000

5.0
2017-03-14T23:38:52+00:00

V.P. Human Resources

Transportation Company, Client since 03/2000

"I wanted to take a minute to compliment your staff on the job they do for us. They are friendly, knowledgeable, helpful, and most of all available. I don’t usually have problems when dealing with your company but the few times a problem arose, I was able to get in touch with my team leader who had the authority to take care of it promptly. That’s refreshing! It's one of the reasons I have never looked elsewhere for my background checks."

Love it!

"Love it!"

Jennifer H.

01/20/2017

 

5.0
2017-03-27T20:11:46+00:00

Jennifer H.

01/20/2017

 

"Love it!"

Your staff have exceeded our expectations!

“We appreciate your excellent services. Everything has been great and you and your staff have exceeded our expectations! ”

HR Manager

State Retirement System

5.0
2017-03-14T23:27:02+00:00

HR Manager

State Retirement System

“We appreciate your excellent services. Everything has been great and you and your staff have exceeded our expectations! ”

Loved It.

"Loved It."

By Rebecca C

07/28/2017

5.0
2017-07-28T23:08:46+00:00

By Rebecca C

07/28/2017

"Loved It."

Quick Turnaround

"Happy with the quick turnaround. I don't know how you could improve your service."

Jeff B.

02/23/2017

5.0
2017-03-20T18:19:12+00:00

Jeff B.

02/23/2017

"Happy with the quick turnaround. I don't know how you could improve your service."

So glad I found your company

"I wanted to follow up with you concerning our new account with Background Profiles. I am so glad that I found your company. The software was VERY easy to use, the response was quick, and the reports are easy to read. Thank you, thank you, thank you!"

Human Resources Director

Education Institution since 07/2010

5.0
2017-03-14T23:32:00+00:00

Human Resources Director

Education Institution since 07/2010

"I wanted to follow up with you concerning our new account with Background Profiles. I am so glad that I found your company. The software was VERY easy to use, the response was quick, and the reports are easy to read. Thank you, thank you, thank you!"

Overall, we have been very happy with the services provided to us

"Overall, we have been very happy with the services provided to us from Background Profiles. Customer Service is top notch and the options available to us are just what we need!"

By Pat G

07/27/17

5.0
2017-07-28T22:59:39+00:00

By Pat G

07/27/17

"Overall, we have been very happy with the services provided to us from Background Profiles. Customer Service is top notch and the options available to us are just what we need!"

Very pleased with timeliness

"I have been very pleased with timeliness and responsiveness of the service."

Warren T.

01/12/2017

5.0
2017-03-14T23:35:41+00:00

Warren T.

01/12/2017

"I have been very pleased with timeliness and responsiveness of the service."

You respond quick and give great advice

"You are great! You respond quick and give great advice / suggestions if I have questions. One of the fastest BV services I have used. Keep up the great work."

By Marie H.

05/08/2017

2017-05-30T20:03:46+00:00

By Marie H.

05/08/2017

"You are great! You respond quick and give great advice / suggestions if I have questions. One of the fastest BV services I have used. Keep up the great work."

Handled our requests very quickly

"Mr. Steven James handled our requests very quickly and was a pleasure to deal with."

Michael D.

06/07/17

5.0
2017-07-26T20:01:27+00:00

Michael D.

06/07/17

"Mr. Steven James handled our requests very quickly and was a pleasure to deal with."

Background Profiles (BP) is very efficient.

"BP is very efficient. The turnaround time on reports is minimal. everyone I've ever dealt with has been very helpful and professional."

By Lora G.

05/05/2017

2017-05-30T19:57:30+00:00

By Lora G.

05/05/2017

"BP is very efficient. The turnaround time on reports is minimal. everyone I've ever dealt with has been very helpful and professional."

We really love your service

"We really love your service but wish it was a quicker turn around for our regular hires. It normally takes a week and wish it was on an average of 48 - 72 hrs."

By Kari P

07/28/2017

5.0
2017-07-28T23:10:57+00:00

By Kari P

07/28/2017

"We really love your service but wish it was a quicker turn around for our regular hires. It normally takes a week and wish it was on an average of 48 - 72 hrs."

Service we received was excellent!

"I felt that the service we received was excellent! The staff I spoke with on the phone were professional, friendly and understood and responded to my issues quickly. Thank you."

Ginny W.

01/18/2017

5.0
2017-03-14T23:44:55+00:00

Ginny W.

01/18/2017

"I felt that the service we received was excellent! The staff I spoke with on the phone were professional, friendly and understood and responded to my issues quickly. Thank you."
4.0
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